If after cleaning the drive and cds you still get errors it s likely the disc drive is bad.
Windows disk drive not working.
The device is not working properly because windows cannot load the drivers required for this device.
Go to the software for burning discs does not recogonize the drive section for the steps to make the disc burning software detect the drive.
If the physical button is preventing you from opening the disk drive you can have your pc do it for you.
Code 19 the device is not working properly because windows cannot load the drivers required for this device.
Code 31 a driver service for this device has been disabled.
You can try opening the bios menu and locate the drive from there.
Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged.
Assuming that the hard drive is installed properly and is not by some horrible dumb luck defective out of the gate bringing it online is a very simple process.
If the cd dvd drive is listed as normal with no special icons windows detects the drive but other software used to burn discs might not detect the drive.
An alternate driver may be providing this functionality.
Right click the start button and click file.
If windows 10 doesn t detect the drive correctly and it appears in disk management with the unreadable status you re experiencing read and write errors corruption or hardware failure.
To do so you first need to pull up the windows disk management tool.
The resolutions that are listed in this.
Press windows r on your keyboard to launch the run dialog box.
It s not unusual for your optical drive to be working just fine in a previous version of windows or windows 10 then the minute you upgrade.
Force eject a disk.
Force eject a disk within windows 10.
Code 31 a driver service for this device has been disabled.
An alternate driver may be providing this.
Click or double click the system icon.
If the new drive cannot be found when using the disk management feature the physical installation might have failed.
In windows xp and earlier click the hardware tab and then the device manager.
Use windows update to fix windows 10 dvd drive issues.
If it does then there s a program on your computer that s preventing the drive from working normally.
For instructions on cleaning your cds and disc drive see the computer cleaning page.
Internal hard drive does not show up in windows disk management.
Type diskmgmt msc into the box and press enter.
Open the control panel.